How do we lead in a crisis and how is it different from how we lead in more stable times? The global pandemic is affecting businesses and communities worldwide and forcing all of us to reflect on many aspects of how we organize, structure and take action. There are no formulas and quick answers. Leading in complex environments - in open rapidly evolving systems - is different from how we manage more closed and relatively stable systems. There are things we can keep in mind as we deal with the novelty of whatever this crisis throws at us, and these ideas or principles can serve as reminders as we encounter others who may look to us for leadership.